Shipping Policy

Company Name: MARSHALL WEAR LTD
Registered Address: 10 Elm Tree Avenue, Bradford, Bradford, West Yorkshire, United Kingdom, BD6 1PU
Website: https://marshallwear.net
Email: payment@marshallwear.net
Phone: +44 7537 997730

1. Overview

This Shipping Policy outlines how MARSHALL WEAR LTD (“we”, “our”, “us”) handles order processing, shipping, and delivery for all purchases made through our website.

We are committed to delivering your jewelry products safely and efficiently.

2. Order Processing Time

• Orders are typically processed within 1–3 business days after payment confirmation

• Orders are not processed on weekends or public holidays

• During peak periods (e.g., holidays, promotions), processing times may be extended

Once your order is processed, you will receive a confirmation email with shipping details.

3. Shipping Destinations

We currently ship to:

• United Kingdom

• United States

• Europe

• Canada

• Australia

• Selected international destinations

If your country is not listed, please contact us at payment@marshallwear.net before placing an order.

4. Shipping Methods and Delivery Time

Estimated delivery times:

• United Kingdom: 5–10 business days

• United States & Canada: 7–15 business days

• Europe: 7–12 business days

• Australia & International: 10–20 business days

Note: Delivery times are estimates and may vary due to customs clearance, carrier delays, or unforeseen circumstances.

5. Shipping Fees

• Shipping fees are calculated at checkout based on destination and order value

• We may offer free shipping promotions from time to time

All applicable shipping charges will be clearly displayed before payment.

6. Customs, Duties, and Taxes

For international orders:

• Customers are responsible for any customs duties, taxes, or import fees imposed by their country

• We are not responsible for delays caused by customs

7. Order Tracking

• Tracking information will be provided once your order has been shipped

• Please allow a few days for tracking updates to appear

If you do not receive tracking details, contact us at payment@marshallwear.net

8. Incorrect Address

It is the customer’s responsibility to provide accurate shipping information.

• We are not responsible for orders shipped to incorrect addresses provided by the customer

• Additional shipping charges may apply for reshipment

9. Lost, Stolen, or Damaged Packages

• We are not liable for lost or stolen packages once marked as delivered

• If your package arrives damaged, please contact us within 48 hours of delivery with photo evidence

We will assist in filing claims with the carrier where applicable.

10. Delays

We are not responsible for shipping delays caused by:

• Courier service issues

• Customs clearance

• Weather conditions

• Incorrect shipping information

However, we will do our best to assist you in resolving any issues.

11. Split Shipments

In some cases, your order may be shipped in multiple packages depending on product availability or warehouse location.

You will be notified if this occurs.

12. Contact Us

If you have any questions about shipping, please contact us:

Email: payment@marshallwear.net
Phone: +44 7537 997730
Address: 10 Elm Tree Avenue, Bradford, Bradford, West Yorkshire, United Kingdom, BD6 1PU

By placing an order on our website, you agree to this Shipping Policy.